In the event of a non-processing material management system, what immediate action should be taken?

The appropriate immediate action to take in the event of a non-processing material management system is to submit a Difficulty Report, specifically a Form 1815. This report is necessary to formally document the issue and alert the appropriate personnel to the malfunction. Submitting the report helps to initiate the troubleshooting process, ensuring that the problem is addressed by the logistics or information technology team responsible for maintaining system integrity. This action is crucial for maintaining records of incidents that may affect the supply chain and overall material management operations.

By documenting the problem through a Difficulty Report, the organization can track trends, gather data for future reference, and potentially expedite repairs or system updates. Such reports often serve as essential components in the larger framework of operational accountability and continuous improvement.

While other options may seem relevant, they do not focus on the systematic approach needed to address a non-processing system effectively. Starting manual processing is often a temporary workaround but does not address the root cause or ensure future reliability, and a system restart may not solve underlying problems. Informing the commanding officer, while important, is often a subsequent step rather than the immediate action required to resolve the issue.